A memo to all our True Companion clients regarding COVID-19:
Our primary goal is the safety and health of our beloved patients and their human families. We are here and ready to take care of your furry family members and we want to assure you that we are doing everything we can to protect you during this time.
We have always had very strict cleanliness and disinfecting protocols and we are actively and diligently disinfecting all surfaces after every client appointment. We also have a wonderful cleaning crew that disinfects the entire building every night as well.
In order to continue providing you with the safest veterinary services possible and to continue following the constantly changing COVID-19 recommendations, we will no longer be seeing appointments in our exam rooms or be conducting normal business in our lobby. We are changing our protocol to meet the recommended 6 foot distance as well as to minimize person to person contact. We are offering curb side drop off services. Simply give us a call when you arrive and a staff member will meet you on our porch or side yard to drop off your pet.
If you are experiencing symptoms of illness (cough, fever, etc), PLEASE reschedule your pet’s appointment if possible.
We are also requesting that our staff members stay at home if they are experiencing any symptoms of illness, even if they seem mild.
We will keep you updated as information changes and wish you health and happiness!
The doctors and staff of True Companion Animal Hospital